WebConnect : It's an in-house developed Country Club Complaints related online application that's been set up across all the CCIL properties and works on centralized server installed at our Global HQ at Hyderabad. The important highlight of this system is that our members can book their holidays, update their data and pay their AMC charges online in real time. This helps reduce the Country Club India Complaints as every task of WebConnect is automated without any human intervention.

Regional Customer Care Department : To address our members primary Country Club Complaints at the regional level, we have trained and set-up regional customer care departments across all our offices. This helps us understand the queries better and speeds up the process of resolving Country Club India Complaints as the same is addressed at member's regional level.

Centralized Customer Care Department : Any Country Club Complaints which needs the attention at our Global HQ are escalated from regional level customer care to the special cell set-up to address the same. These Country Club India Complaints are handled and resolved by our well trained executives at our Centralized Customer Care Department at Hyderabad.

Resort Management Cell (RMC) : Any Country Club Complaints related to member's holiday bookings, travel itineraries and room bookings are handled by our Resort Management Cell set-up at our Global HQ at Hyderabad. The executives are well trained in the trade of travel and hospitality to solve any issues related to Country Club India Complaints of our members.

Communication Department : We have set-up a separate department to constantly updated our members with various clubbing, holiday, travel and other activities and steps which are taken constantly to help reduce Country Club Complaints of our members. Various communications such as Update Magazines, E-mailers and SMSes are sent at regular interval to reduce Country Club India Complaints experienced by our members.